Effective Date: March-01-2025
Last Updated: March-01-2025
Zoom Communications (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information — especially in relation to SMS-based appointment reminders, which you opt into manually during a phone call.
1. Data Sharing Policy
We do not share, sell, rent, or disclose your personal information or mobile number to any third parties. Your data is used strictly and exclusively to provide the services you have requested from Zoom Communications.
All data is handled internally and accessed only by authorized personnel for service-related functions.
2. Information We Collect
We collect only the minimum information required to provide appointment reminders and customer support, which may include:
- Your name
- Mobile phone number
- Appointment date, time, and service type
3. How We Collect Information
We collect your personal information only when you call us and explicitly consent to receive SMS reminders. Consent is manually recorded by our staff during the call. There is no automatic enrollment or third-party opt-in.
4. How We Use Your Information
Your information is used exclusively to:
- Send SMS appointment reminders
- Provide service-related updates or confirmations
- Respond to support or rescheduling requests
We do not send marketing or promotional SMS messages.
5. SMS Communication and Consent
By giving verbal consent during your phone call, you authorize Zoom Communications to send you SMS appointment reminders.
- Message Frequency: Based on your scheduled appointments
- Message & Data Rates May Apply: Per your carrier’s standard rates
- Opt-Out: You may opt out at any time by replying STOP
- Help: Reply HELP or contact bptcx.zaap @ gmail.com
6. Data Security
We maintain industry-standard safeguards to protect your personal information. Access is restricted to authorized personnel and our systems are regularly reviewed for security compliance.
7. Your Rights
You have the right to:
- Access or correct the information we have about you
- Withdraw your consent to receive SMS messages
- Request deletion of your data, where applicable
To exercise any of these rights, contact us at bptcx.zaap @ gmail.com.
8. Children’s Privacy
Our services are intended for individuals aged 13 and above. We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy periodically. The “Last Updated” date above reflects the latest revision. Updates will be posted on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: bptcx.zaap @ gmail.com